Contact Gray Line Toronto Tours

No, gratuities are not included. Tips for your guide and driver are optional but greatly appreciated.

By Ontario law, drinking alcoholic beverages and smoking/vaping are prohibited in all vehicles.

Yes! This tour is family-friendly and suitable for guests of all ages. However, please note that some attractions, like the helicopter ride, may have age and weight restrictions. 

Snacks and non-alcoholic beverages are allowed on the bus. However, full meals such as lunch or dinner are not permitted. Please dispose of any trash responsibly.

Only service animals are permitted on tours.

Yes! Private tours are fully customizable to suit your group’s preferences. Contact us to discuss your ideas.

Yes, we strive to accommodate all guests. Please inform us of any mobility concerns when booking.

Yes, we offer car seats and booster seats for rent with advance notice and an additional fee. Parents or guardians are responsible for securing the seat.

No, the Hornblower Boat stays on the Canadian side. You do not need a passport or USA visa to board the boat.

Yes, gift certificates are available and make great presents for friends and family.

Yes, hotel pick-up and drop-off are included for our Niagara Falls tours. Confirm your location when booking.

Yes, we can arrange private tours in multiple languages with advance notice. Let us know your preference when booking.

Most tours operate rain or shine. However: Some activities, like the boat ride, may be affected by weather conditions. The Blue Mountains shuttle may not run in cases of severe weather for guest safety.

You can book directly through our website, by phone, or via email. Advanced reservations are recommended.

Approximately 2 hours.

The wonderful thing about a private tour is the flexibility to decide as the tour progresses.

Yes, we are fully licensed and insured to operate tours in Ontario. Our fleet undergoes regular inspections, and our drivers are professionally trained to ensure safety and reliability. 

No, the boat cruise is not available during the winter months. During this time, it is substituted with the Journey Behind the Falls experience.

If we need to cancel a tour, you will receive a full refund or the option to reschedule.

On a private tour, we can omit the winery stop. On our day tours, wine tasting is optional; however, everyone will visit the winery.

You can cancel up to 24 hours prior unless the tour is canceled due to weather conditions.

You can cancel up to 30 days prior unless otherwise specified.

We use modern, climate-controlled highway coaches, minibuses and sprinter vans for comfort and efficiency. Our vehicles are well-maintained, equipped with charging stations, and designed for small-group experiences to ensure personalized service.

We accept major credit cards, including Visa, Mastercard, and American Express. Bank transfers are available for private group bookings.

Dress for the weather, wear comfortable shoes, bring a light windbreaker, and don’t forget your phone or camera.

The best time to visit Niagara Falls depends on your preferences and what kind of experience you’re looking for: 

• Summer (June “ August): This is the peak season with warm weather, long daylight hours, and all attractions fully operational, including the Niagara City Cruise. Expect large crowds and higher prices, but also the most vibrant atmosphere. 

• Fall (September “ November): Enjoy fewer crowds, cooler temperatures, and stunning fall foliage. The boat cruise typically runs until late October, making early fall an excellent time to visit. 

• Winter (December “ February): Experience a magical, frozen landscape, with fewer tourists and beautiful ice formations. Some attractions (like the boat cruise) are closed, but Journey Behind the Falls and indoor experiences remain open. 

• Spring (March “ May): Witness the Falls at full flow due to melting snow, with mild weather and smaller crowds before summer tourism picks up. Some attractions may have limited schedules in early spring. 

For the best balance of weather, crowds, and attractions, consider visiting in late spring (May) or early fall (September “ October). 

Our main departure points are: 

• City Tour: Yonge/Dundas Square (Sankofa Square). Shuttle service is available from 55 York Street. 

• Niagara Falls Tours: 55 York Street, Toronto. 

• Blue Mountains Shuttle: 1037 Yorkdale Road, Toronto, ON M6A 3A1 (Yorkdale GO Terminal near Yorkdale Station). 

• Private Tours: Departure can be arranged from anywhere in the GTA. 

Please arrive at least 15 minutes prior to departure time. If a hotel pick-up was confirmed, please wait at the specified location and time. Always double-check your departure location and time. For any questions, email us for assistance. 

Yes! The Niagara Falls Day Tour runs year-round, with seasonal variations in attractions. 

The drive is approximately 1.5“2 hours each way, depending on traffic. 

Yes! Your tour guide will provide an orientation and engage with you throughout the day, offering interesting insights into Niagara Falls’ history, culture, and natural wonders. 

Lunch is included in the Tour + Boat + Lunch package. For other packages, lunch is not provided, but you’ll have time to choose from a variety of dining options near the Falls. 

Yes! This tour is family-friendly and suitable for guests of all ages. However, please note that some attractions, like the helicopter ride, may have age and weight restrictions. 

We offer three tour packages for the Niagara Falls Day Tour: 

1. Just the Tour “ Includes transportation, guided orientation, and free time at Niagara Falls. 

2. Tour + Boat “ Includes a ticket for the Niagara City Cruise (seasonal) or Journey Behind the Falls (winter alternative). 

3. Tour + Boat + Lunch “ Includes the Niagara City Cruise (or Journey Behind the Falls) and a lunch with views of the Falls at the Fallsview restaurant located within the Sheraton Hotel 

Guests have the flexibility to visit attractions such as: 

• Niagara City Cruise (seasonal) 

• Journey Behind the Falls (winter alternative) 

• Skylon Tower observation deck 

• Niagara Parks Power Station 

• Table Rock Welcome Centre 

• 8:30 AM: Depart from 55 York Street, Toronto (boarding starts at 8 AM) 
• 10:00 AM: Arrival in Niagara Falls with orientation and free time. Depending on your selected package, you’ll have the option to take the Niagara City Cruise or Journey Behind the Falls and enjoy other attractions. 
• Lunch (optional): Enjoy lunch with panoramic views of Niagara Falls at one of the scenic dining spots, if you’ve chosen the Tour + Boat + Lunch package. 
• 1:30 PM: Depart Niagara Falls 
• 1:45 PM: Scenic drive along the Niagara Parkway with stops at Whirlpool Rapids 

Drive by:
Floral Clock 
Power Generating Stations 
Queenston Heights 

• 2:45 PM -3:45PM: Free time in Niagara-on-the-Lake
• 4:00 PM “ 4:30 PM: Complimentary wine tasting
• 4:45 PM: Depart for Toronto 
• 6:45 PM: Return to 55 York Street, Toronto 

**Itinerary is subject to change due to reasons beyond our control

The Niagara Falls Day Tour is a full-day guided adventure from Toronto, offering an immersive experience of Niagara Falls’ natural beauty and iconic attractions. Choose from three tour packages to customize your experience and make the most of your time in this awe-inspiring destination. 

• Comfortable walking shoes 

• Weather-appropriate clothing (it can be cooler near the Falls) 

• Camera or smartphone for photos 

• Water bottle and snacks if desired 

Yes! The Afternoon Niagara Falls Tour runs year-round, with seasonal variations in attractions and departure times. 

The drive takes approximately 1.5“2 hours each way, depending on traffic. 

Your tour guide will provide an orientation upon arrival, after which you will have free time to explore the Falls and nearby attractions. 

Yes! The tour is family-friendly and suitable for all ages. However, helicopter rides have age and weight restrictions. 

We offer four tour packages for the Afternoon Niagara Falls Tour: 

1. Just the Tour “ Includes transportation, guided orientation, and free time to explore Niagara Falls. 

2. Tour + Boat “ Includes a ticket for the Niagara City Cruise (seasonal) or Journey Behind the Falls (winter alternative). 

3. Tour + Boat + Helicopter “ Includes both the Niagara City Cruise (or Journey Behind the Falls) and a scenic helicopter ride over Niagara Falls. 

4. Tour + Boat + Helicopter + Dinner Buffet “ Includes the Niagara City Cruise (or Journey Behind the Falls), helicopter ride, and a delicious dinner buffet at one of the Fallsview restaurants. 

Guests have the flexibility to explore: 

• Niagara City Cruise (seasonal) 

• Journey Behind the Falls (winter alternative) 

• Skylon Tower observation deck 

• Niagara Parks Power Station 

• Table Rock Welcome Centre 

The Afternoon Niagara Falls Tour is a full-day guided adventure that takes you to the heart of Niagara Falls, showcasing its natural beauty and iconic attractions. Depending on the package you choose, you’ll have the opportunity to experience the Falls from different perspectives, including by boat, helicopter, or enjoying a delicious dinner with a view. 

• Departure: Afternoon departure from Toronto (exact time varies seasonally) 

• Orientation & Free Time: Depending on your package, enjoy a guided orientation and explore Niagara Falls at your leisure, including boat cruises, helicopter rides, or scenic attractions. 

• Dinner (optional): If you’ve chosen the all-inclusive package, enjoy a buffet dinner with incredible views of Niagara Falls. 

• Return: Depart Niagara Falls and return to Toronto later in the evening (return time varies seasonally)

• Comfortable walking shoes 

• Weather-appropriate clothing (it can be cooler near the Falls) 

• Camera or smartphone for photos 

• Water bottle and snacks if desired 

Yes! The Ultimate Niagara Falls Tour runs year-round, with seasonal variations in attractions. 

The journey takes approximately 1.5“2 hours each way, depending on traffic. 

Your tour guide will provide an orientation upon arrival. You’ll then have free time to explore Niagara Falls at your own pace. 

Lunch is not included, but guests can choose from a variety of dining options in Niagara Falls.

Yes! The tour is family-friendly and suitable for all ages. However, helicopter rides have age and weight restrictions. 

We offer four tour packages to suit different interests starting April 1: 

1. Standard Tour “ Includes transportation, guided orientation, and free time at Niagara Falls. 

2. Tour + Boat “ Includes a ticket for the Niagara City Cruise (seasonal) or Journey Behind the Falls (winter alternative). 

3. Tour + Helicopter “ Includes a scenic helicopter ride over Niagara Falls. 

4. All-Inclusive Tour “ Includes both the Niagara City Cruise (or Journey Behind the Falls) and the helicopter ride for the ultimate experience. 

Guests have the flexibility to explore attractions such as: 

• Niagara City Cruise (seasonal) 

• Journey Behind the Falls (winter alternative) 

• Skylon Tower observation deck 

• Niagara Parks Power Station 

• Table Rock Welcome Centre 

• 8:15 AM: Depart Toronto 

• 10:00 AM: Arrival in Niagara Falls with an orientation and free time (depending on your package, you can enjoy the boat cruise, helicopter ride, or explore on your own). 

• 2:30 PM: Depart Niagara Falls 

• 2:45 PM: Scenic drive along the Niagara Parkway with stops at: 

• Maple Leaf Place (complimentary maple syrup tasting) 

• Whirlpool Rapids 

• Floral Clock (drive-by)

• Power Generating Stations (drive-by)

• Queenston Heights (drive-by)

• 3:45 PM: Depart for Toronto 

• 5:00 PM: Arrive back at 55 York Street 

The Ultimate Niagara Falls Tour is a full-day guided experience showcasing the best of Niagara Falls, from its iconic landmarks to hidden gems. With premium transportation, insightful commentary, and exciting stops, this tour offers an unforgettable adventure. 

• Comfortable walking shoes 

• Weather-appropriate clothing (it can be cooler near the Falls) 

• Camera or smartphone for photos 

• Water bottle and snacks if desired 

• Departure: 8:15 AM from 55 York Street, Toronto (boarding starts at 7:45 AM). 

• Return: Approximately 5:00 PM at 55 York Street. 

Yes, premium seating options are available for an additional cost. 

The tour lasts approximately 1.5“2 hours.

Yes, shuttle service departs from 55 York Street at 9:00 am, 11:30 am, 2:00 pm, and 5:30 pm. 

Tours are available at 9:30 am, 12:00 pm, 2:30 pm, and 6:00 pm. 

The tour includes a live-guided 90“120 minute tour of Toronto’s iconic landmarks, local hotspots, and cultural highlights. You’ll also have a photo stop at Toronto City Hall with the iconic Toronto sign. 

The main departure location is at Sankofa Square (Yonge Dundas Square). Shuttle service also departs from 55 York Street. 

No, ski lift tickets, rentals, and equipment are not included in the shuttle cost. These must be arranged separately and are at an additional cost. We recommend booking your lift tickets, rentals, and equipment directly with Blue Mountain Resort in advance to avoid any delays.

Yes, we offer group bookings for larger parties. Please contact us directly to inquire about availability and pricing for group shuttle services.

 Yes, you can bring your own ski equipment on the shuttle. However, please make sure that your equipment is properly packed and secured for the ride. If you are bringing larger items, such as skis or snowboards, please notify us ahead of time to ensure proper storage space.

Ski lift tickets, rentals, and equipment can be arranged directly with Blue Mountain Resort. Please visit their official website or contact their customer service team to make reservations and inquire about availability and pricing.

You’ll have 6 hours of free time from 10:00 AM to 4:00 PM to explore activities like hiking, zip-lining, or visiting local fairs. 

Year-Round Activities:

• Hiking & Nature Walks: The Blue Mountains has numerous trails offering scenic views, suitable for all skill levels. Popular trails include the Bruce Trail and Scenic Caves.
• Cave Exploration: The Scenic Caves offer cave tours and the Suspension Bridge, providing stunning views of the Niagara Escarpment.
• Shopping & Dining: The charming village of Blue Mountain Village has unique shops, cozy cafes, and a variety of restaurants.
• Zip-lining: For thrill-seekers, zip-lining at Scenic Caves is an exciting experience that is available year-round.
• Spa & Wellness: Relax at the Scandinave Spa Blue Mountain, which offers hot and cold pools, saunas, and other treatments to unwind after a day of activities.

Winter Activities (December – March):

• Skiing & Snowboarding: Blue Mountain Resort is known for its excellent slopes, offering skiing and snowboarding for all levels.
• Snowshoeing & Cross-Country Skiing: Explore the winter landscape on snowshoes or cross-country skis.
• Ice Skating: Ice skating at the Blue Mountain Village rink is a fun, family-friendly activity.
• Tobogganing: Some areas of Blue Mountain offer hills for tobogganing, a popular activity for families.
• Après-Ski: After a day on the slopes, enjoy some après-ski at the resort’s bars and lounges.

Spring & Fall Activities (April – November):

• Wildlife Watching: Spring and fall are great times for wildlife spotting, especially for birds and migratory species.
• Mountain Biking: During the warmer months, the Blue Mountains offers mountain biking trails for all levels.
• Scenic Drives & Lookouts: Take a leisurely drive along the Niagara Escarpment and stop at various lookouts to enjoy the stunning scenery, especially during the fall foliage season.
• Golfing: The Blue Mountain Golf Club offers a beautiful course with views of the surrounding mountains.

The Blue Mountains Shuttle service provides transportation from Toronto to Blue Mountain Resort, offering a comfortable and convenient ride. The shuttle service covers transport only and does not include any other activities or services at the resort.

We recommend bringing any personal items you may need for the day, such as your ski gear, snacks, water, and any tickets you have pre-arranged. If you plan to rent ski equipment, don’t forget to bring your ID and any necessary payment.

The shuttle arrives at Blue Mountain at 10:00 AM. 

The shuttle departs at 7:00 AM from 1037 Yorkdale Rd, Toronto. 

The shuttle departs from Blue Mountain at 4:00 PM and returns to Toronto at 7:00 PM.